Privacy Policy | Scrapine

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This includes:

Account information (name, email address, company name)
Prospect data you scrape or upload to the platform
Search queries, filters, and scraping configurations
Usage data (features used, pages visited, scraping volume)
Payment information (processed securely by our payment provider)

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our scraping and enrichment services
Execute lead searches and data enrichment based on your configurations
Send you technical notices and support messages
Respond to your comments, questions, and requests
Analyze usage patterns to improve our platform
Detect and prevent fraud, abuse, or violations of our terms

3. Data Ownership

You retain full ownership of all prospect data you scrape or generate using Scrapine. We do not sell your scraped data or use it to train models for other customers. Your prospect lists and configurations are private to your account.

4. Information Sharing

We do not sell your personal information. We may share information in the following circumstances:

With your consent or at your direction
With service providers who assist in operating our platform
With third-party data providers for email verification and enrichment when you initiate those actions
To comply with legal obligations
To protect the rights, privacy, safety, or property of Scrapine, our users, or the public

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information and scraped data against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit and at rest.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. Scraped prospect data is retained according to your plan's retention policy. You may request deletion of your data at any time by contacting us.

7. Your Rights (GDPR)

Under GDPR and applicable data protection laws, you have the right to:

Access your personal data and request a copy
Rectify inaccurate or incomplete personal data
Request erasure of your personal data
Restrict or object to processing of your personal data
Data portability — receive your data in a structured, machine-readable format
Withdraw consent at any time where processing is based on consent

8. Cookies

We use cookies and similar technologies to:

Maintain your session and authentication state
Remember your preferences and settings
Analyze site traffic and usage patterns
Measure the effectiveness of our marketing campaigns

You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of our platform.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website.

10. Contact Us

If you have questions about this privacy policy, please contact us at [email protected].